cv699 Terms and Conditions
— Clear, simple, and in Bengali

Welcome to cv699. This Terms & Conditions document sets out the rules governing the use of all services, games, payments, and support on the cv699 platform. By registering, logging in, or using any of our services, you are deemed to have read and agreed to these terms.

Cv699 is an online gaming and betting platform built for Bangladeshi players. Our goal is to create a transparent, secure, and enjoyable environment where every player knows their rights. These terms and conditions may be updated from time to time — and we will always notify you in advance.

This document is published in both English and Bengali so every user can fully understand the terms in their preferred language. If you have any questions about cv699's terms and conditions, our 24/7 support team is always here to help.

To open an account on cv699, you must meet a few key requirements. Each player is allowed only one account — creating multiple accounts is strictly prohibited. All information provided during registration must be accurate and truthful.

• The minimum age to register is 18 — anyone under this age is not permitted to use cv699 under any circumstances.
• Each person may only create one account. If multiple accounts are detected from the same device, IP address, or bank account, all associated accounts may be suspended.
• The mobile number and payment method used at registration must be in your own name.
• Keeping your account password confidential is your responsibility. cv699 will not be held liable for any loss resulting from a shared password.
• As part of the identity verification (KYC) process, cv699 may request a national ID or other documents at any time.
• If any of your details change, update them in your account settings or notify our support team.

Cv699 currently supports transactions via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Deposits are generally instant, while withdrawals may take up to 24 hours to complete.

• The payment account used for deposits and withdrawals must be registered in your own name.
• Before withdrawing, you must make at least one deposit using the same payment method.
• Withdrawal requests are processed after verification — additional checks may be requested if a transaction appears suspicious.
• A rollover requirement must be met before you can withdraw from a bonus.

Cv699's various bonus and promotion offers add extra value for players. However, every bonus comes with specific terms that must be followed. Claiming a bonus means you have accepted those terms.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit. A minimum 5x rollover requirement must be met before the bonus can be withdrawn.
• Daily Cashback: Cashback is earned as a percentage of your net daily losses and is credited directly to your balance.
• Reload Bonus: To qualify for the weekly reload bonus, a minimum deposit is required and the offer must be used before it expires.
• Multiple bonuses cannot be claimed at the same time — unless an offer explicitly states otherwise.
• If you withdraw before meeting the bonus terms, the bonus balance will be deducted and only the remaining amount will be processed.
• cv699 reserves the right to modify or cancel any bonus offer — notice will be given before any changes take effect.

General rules apply to Sports Betting, Live Casino, fish games, and all other games on cv699. These rules apply equally to every player.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is affected by a technical error, cv699 reserves the right to void that bet and refund the original stake.
• Odds may change during live betting — the odds at the time your bet is confirmed are final.
• Any bet won by exploiting a system vulnerability or bug will be voided.
• If a sports event is cancelled, the full stake for that bet will be refunded.
• Betting in suspicious patterns from a single device or IP address may bring an account under investigation.

Cv699 takes the protection of your personal information very seriously. Data collected at registration is used solely for account management, transaction verification, and service improvement.

• Your personal information is never sold or shared with third parties.
• All transactions are secured with SSL encryption.
• Your information may be shared with relevant authorities only when required by law.
• Even after an account is closed, certain data may be retained for a defined period to meet legal obligations.

Any activity that violates cv699's terms and conditions is strictly prohibited. Engaging in any of the actions listed below may result in permanent account closure.

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to bet or play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Depositing funds from money laundering or illegal sources.
• Harassing, deceiving, or attempting to harm other players.
• Operating an account using a false identity or providing misleading information.
• Using cv699's brand, logo, or content without authorization.

Cv699 believes gaming is entertainment, not a source of income. We always put our players' mental and financial well-being first. Responsible gaming is an integral part of our terms and conditions.

• You can set your own deposit limits — simply submit a request through our support team.
• If needed, you can activate Self-Exclusion for a set period of time.
• Creating an account or playing games is strictly prohibited for anyone under 18.
• If signs of gaming addiction appear, cv699's support team is ready to help.

Cv699 reserves the right to temporarily suspend or permanently close any account. Such decisions are always made for specific reasons, and you will be informed where applicable.

• For rule violations, the process starts with a warning, followed by a temporary suspension, and may result in a permanent ban for repeated offenses.
• If a valid balance exists at the time of closure, you will be given the opportunity to withdraw it — unless fraud has been established.
• You can also request account closure at any time — just get in touch with our support team.
• Transaction records will be retained after account closure as required by law.